1. Introduction

1.1. These Terms and Conditions govern the purchase, access and use of online courses, digital training programmes, educational videos, workbooks, templates, downloadable resources and other digital educational products supplied by Joe Sharp Media Limited (“the Company”, “we”, “us” or “our”).

1.2. These Terms apply to all online courses and digital educational products supplied through www.joesharp.com or our associated sales and learning platforms.

1.3. By purchasing a Course, you agree to be bound by these Terms and Conditions.

1.4. These Terms relate specifically to online courses and digital products. Separate terms apply to memberships, coaching programmes, software subscriptions and other services provided by the Company.

1.5. Nothing in these Terms excludes or restricts any statutory rights that cannot lawfully be excluded or restricted.

2. Company Information

2.1. The Courses are supplied by Joe Sharp Media Limited, a company registered in England and Wales under company number 17430344.

2.2. Our registered office is C/O Kingswood Allotts Limited, Sidings Court, Doncaster, South Yorkshire, DN4 5NU, England.

2.3. Our website is www.joesharp.com.

2.4. Our contact email address is joe@joesharp.com.

3. Nature of the Courses

3.1. Our Courses provide educational information, business knowledge, practical frameworks, strategies, systems and general guidance relating to establishing, operating, managing and growing a business, particularly within physiotherapy and healthcare.

3.2. Course materials may include prerecorded videos, presentations, workbooks, worksheets, templates, checklists, financial examples, business models and other educational resources.

3.3. All information is provided for educational and informational purposes only.

3.4. The Courses do not constitute personalised business consultancy, legal advice, financial advice, accounting advice, tax advice or clinical supervision.

3.5. Purchasing a Course does not establish an individual coaching, consultancy or professional advisory relationship between you and the Company.

3.6. Unless expressly stated in the relevant Course description, purchasing a Course does not include individual coaching, ongoing mentoring, personal business support or access to any separate membership or programme.

3.7. The information provided may include personal experiences, opinions, examples and business strategies developed or used by Joe Sharp and the Company. Such information is provided as general guidance and may not be suitable for every individual, business or circumstance.

4. Your Responsibility for Business Decisions

4.1. You acknowledge and agree that you are responsible for all decisions you make in connection with establishing, operating, managing, financing, developing or expanding your own business.

4.2. You are responsible for independently assessing whether any information, strategy, recommendation, system, process or business model presented within a Course is suitable for your circumstances.

4.3. Your responsibilities include, without limitation, decisions relating to:

1. Starting, purchasing, operating, expanding or closing a business.
2. Financial investment, borrowing, expenditure, budgeting, cash flow and profitability.
3. Business premises, property agreements, leases and equipment purchases.
4. Recruitment, employment, management and dismissal of employees or contractors.
5. Marketing, advertising, customer acquisition and business development.
6. Pricing, financial projections and commercial strategy.
7. Software, systems, technology and third party services.
8. Professional registration, clinical governance, patient safety and regulatory compliance.
9. Insurance, taxation, accounting, contractual arrangements and legal obligations.

4.4. You acknowledge that the Company does not control your decisions, actions, financial circumstances, implementation of Course material or the operation of your business.

4.5. You agree to obtain independent professional advice from suitably qualified accountants, solicitors, financial advisers, insurers, regulatory bodies or other relevant professionals wherever appropriate.

4.6. You must not rely upon Course material as a substitute for independent professional advice where such advice is necessary.

4.7. To the fullest extent permitted by applicable law, the Company shall not be responsible for financial losses, commercial losses, business failures or other adverse consequences arising from your independent business decisions or implementation of Course material.

5. No Guarantee of Results

5.1. The Company does not guarantee that purchasing, completing or implementing any Course will produce a particular business, financial, professional or personal outcome.

5.2. In particular, we do not guarantee that you will:

1. Successfully establish or operate a clinic or other business.
2. Generate any particular level of revenue, turnover, profit or income.
3. Acquire a particular number of patients, customers or clients.
4. Achieve a particular level of business growth or profitability.
5. Obtain funding, finance, professional approvals or regulatory permissions.
6. Successfully recruit or retain employees.
7. Achieve financial independence or any particular lifestyle outcome.

5.3. Any examples, financial projections, business results, case studies, testimonials or success stories included within our Courses or marketing materials are provided for illustrative purposes only.

5.4. Results achieved by Joe Sharp, Sharp Physiotherapy, other businesses or Course participants do not constitute a promise or guarantee that you will achieve similar results.

5.5. You acknowledge that your results depend on numerous factors outside our control, including your experience, skills, decisions, effort, resources, location, competition, market conditions and economic circumstances.

5.6. You accept that starting and operating a business involves financial and commercial risks, including the possibility of losing money or being unsuccessful.

5.7. Failure to achieve a desired business or financial outcome does not, by itself, establish that the Course is defective or entitle you to a refund.

6. Professional and Regulatory Responsibilities

6.1. Where Course content relates to physiotherapy, healthcare or any other regulated profession, you remain responsible for understanding and complying with all applicable laws, regulations, professional standards and legal obligations.

6.2. This includes requirements relating to professional registration, clinical competence, scope of practice, professional indemnity insurance, clinical governance, safeguarding, patient confidentiality, data protection and health and safety.

6.3. Nothing contained within a Course authorises you to undertake any clinical or professional activity for which you are not appropriately qualified, registered, insured or legally permitted.

6.4. Our Courses do not replace formal professional qualifications, accredited clinical training, regulatory guidance or independent legal advice.

6.5. You remain responsible for obtaining all necessary registrations, licences, insurance policies, permissions and approvals required to operate your business.

7. Purchasing and Payment

7.1. Course prices, included materials and relevant product information will be displayed on the applicable sales page or checkout page before purchase.

7.2. Payment must be completed using one of the payment methods offered at checkout, which may include Stripe or another authorised payment provider.

7.3. By purchasing a Course, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract.

7.4. A contract is formed when we accept your order and confirm your purchase.

7.5. Course access will be provided following successful payment.

7.6. Unless expressly stated otherwise before purchase, Courses are purchased through a single payment and do not create an automatically renewing subscription.

7.7. Prices and any applicable taxes or additional charges will be displayed before payment is completed.

7.8. You are responsible for providing accurate information when completing your purchase.

8. Course Access and Duration

8.1. Following successful purchase, you will receive immediate digital access to the Course, including its available videos, workbooks and supporting materials.

8.2. Your purchase includes 12 months of Course access from the date of purchase.

8.3. Course access will automatically expire at the end of the 12 month period unless an extension is expressly agreed or separately purchased.

8.4. Purchasing a Course does not provide lifetime access, permanent access or ownership of the Course or its materials.

8.5. Course access is personal to the purchaser and may not be transferred, shared, assigned, sublicensed or resold.

8.6. You are responsible for maintaining the confidentiality of your account login credentials and must notify us promptly if you become aware of unauthorised access.

8.7. We may suspend or restrict access where we reasonably believe there has been a serious breach of these Terms, including unauthorised distribution of Course content, subject to applicable law and your statutory rights.

8.8. We will take reasonable steps to maintain Course access throughout the access period. Temporary interruptions may occur because of maintenance, technical faults, internet outages or third party platform issues.

8.9. If you experience difficulty accessing purchased content, you should contact joe@joesharp.com so that we can investigate and take reasonable steps to resolve the issue.

8.10. You are responsible for maintaining a suitable device, internet connection and compatible software required to access the Course. Course content is delivered online and may require a modern web browser, video streaming capability and the ability to open PDF documents.

9. Refunds and Cancellation

9.1. All Course purchases are final and nonrefundable for a change of mind, except where a refund or other remedy is required by applicable law or expressly offered by the Company.

9.2. Our Courses consist of digital content supplied electronically and made available immediately following purchase.

9.3. Where you purchase as a consumer and have a statutory right to cancel, the normal cancellation period for a distance contract for digital content is 14 days from the date the contract is entered into.

9.4. Before supplying digital content during that cancellation period, we will obtain your express consent to immediate supply and your acknowledgement that you will lose your statutory cancellation right once digital supply begins.

9.5. Where the legally required consent and acknowledgement have been obtained and digital supply has begun, your statutory 14 day cancellation right in relation to that digital content will be lost.

9.6. Where a statutory cancellation right remains available, you may exercise it by emailing joe@joesharp.com with a clear statement of your decision to cancel within the applicable cancellation period. Any refund due will be processed in accordance with applicable law.

9.7. Subject always to your statutory rights, refunds will not be provided solely because:

1. You change your mind after purchasing.
2. You decide not to start or operate a business.
3. You fail to complete or make use of the Course.
4. You do not have sufficient time to complete the Course.
5. You no longer require the information.
6. You do not implement the strategies or recommendations.
7. You fail to achieve your desired financial, professional or business results.
8. You subsequently find similar information elsewhere.
9. Your personal or financial circumstances change after purchase.

9.8. We do not offer a voluntary satisfaction guarantee, money back guarantee or refund for lack of results unless one is expressly stated in writing on the relevant Course sales page at the time of purchase.

9.9. Nothing in this section excludes or restricts your statutory rights or remedies where digital content is faulty, not as described or otherwise fails to meet applicable legal requirements.

9.10. Where a Course includes additional live services, individual coaching or other elements that are not digital content, the applicable cancellation rules for those services will be explained separately.

10. Intellectual Property

10.1. All intellectual property rights in the Courses and associated materials belong to the Company or its licensors, as applicable.

10.2. Course materials include, without limitation, videos, recordings, presentations, workbooks, worksheets, templates, diagrams, graphics, text, training systems, branding and other educational content.

10.3. Purchasing a Course grants you a limited, personal, nonexclusive, nontransferable licence to access and use the Course materials for your own education and internal business purposes during the 12 month access period.

10.4. You may use the knowledge and general principles learned within a Course to develop and operate your own business.

10.5. You may complete and use worksheets or templates expressly provided for practical implementation within your own business, subject to any additional licence restrictions communicated with those materials.

10.6. You must not, without our prior written permission:

1. Copy, reproduce or distribute Course materials beyond permitted personal or internal business use.
2. Share your account credentials or provide third parties with access to the Course.
3. Sell, licence, sublicense or commercially distribute Course materials.
4. Upload Course videos or materials to publicly accessible websites or file sharing platforms.
5. Record, download or capture Course videos except where an authorised download feature is expressly provided.
6. Repackage or reproduce substantial protected Course materials for sale as your own training programme, course, membership or commercial educational product.
7. Remove copyright notices, ownership statements or other proprietary markings.

10.7. Nothing in these Terms transfers ownership of any intellectual property rights to you.

10.8. The Company reserves the right to take appropriate action where its intellectual property rights are infringed.

10.9. Nothing in this section restricts any use permitted by applicable law or seeks to claim exclusive ownership of general ideas, methods or principles that are not protected by intellectual property law.

11. Third Party Products and Services

11.1. Our Courses may refer to, demonstrate or recommend third party software, products, services, platforms, advisers or other providers.

11.2. References to third party products or services are provided for educational purposes and do not constitute a guarantee of their suitability, availability, performance or results.

11.3. You are responsible for independently assessing whether any third party product or service is appropriate for your business.

11.4. Where you choose to purchase or use a third party product or service, you will normally enter into a separate contractual relationship with that provider.

11.5. We are not responsible for the acts, omissions, pricing, performance, availability or contractual obligations of independent third party providers, except to the extent that applicable law provides otherwise.

11.6. Any third party names, brands, trademarks or intellectual property referenced within the Course remain the property of their respective owners.

12. Accuracy and Currency of Information

12.1. We take reasonable care in preparing our educational content and aim to provide information that is accurate and useful at the time it is produced.

12.2. Business practices, market conditions, software, legislation, taxation rules, professional standards and regulatory requirements may change after Course materials have been recorded.

12.3. We do not promise that every example, recommendation or third party reference will remain current throughout the entire access period.

12.4. You remain responsible for checking current legal, regulatory, financial and professional requirements before acting on Course information.

12.5. Nothing in this section removes our obligation to supply digital content that complies with applicable statutory requirements, including requirements that it match its description and be of satisfactory quality.

13. Limitation of Liability

13.1. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

13.2. Nothing in these Terms excludes or restricts any statutory consumer rights or remedies that cannot lawfully be excluded or restricted.

13.3. Subject to clauses 13.1 and 13.2, we shall not be responsible for losses arising solely from your independent business decisions, the commercial risks of operating your business or circumstances outside our reasonable control.

13.4. Where you purchase the Course wholly or mainly for business purposes, and to the extent permitted by applicable law, we shall not be liable for loss of profits, revenue, anticipated savings, business opportunities, goodwill or other indirect or consequential commercial losses arising in connection with the Course.

13.5. Where you purchase wholly or mainly for business purposes, our total aggregate liability arising from or relating to the Course shall, to the extent permitted by applicable law and subject to clause 13.1, be limited to the amount you paid for the Course giving rise to the claim.

13.6. Where you purchase as a consumer, we are responsible for losses caused by our breach of these Terms or failure to use reasonable care and skill where such losses were reasonably foreseeable. We are not responsible for losses that were not reasonably foreseeable, except where applicable law provides otherwise.

13.7. If you purchase as a consumer, the Course is supplied for the purposes described at the time of purchase. Any limitations concerning commercial losses will apply only to the extent they are fair, transparent and legally enforceable in your circumstances.

13.8. We shall not be liable for failure or delay in performance caused by circumstances outside our reasonable control, provided that we comply with our applicable legal obligations and take reasonable steps to address the situation.

14. Suspension and Termination

14.1. We may suspend or terminate your access to a Course where you commit a serious or repeated breach of these Terms, including unauthorised sharing, copying, resale or distribution of Course materials.

14.2. Where reasonably practicable and appropriate, we will notify you of the breach and provide an opportunity to remedy it before terminating access.

14.3. Any suspension or termination will be proportionate to the circumstances and subject to your statutory rights.

14.4. Where access is lawfully terminated due to your serious breach of these Terms, you will not automatically be entitled to a refund. This does not affect any refund or remedy required by law.

14.5. Termination or expiry of Course access does not affect rights or obligations that have already arisen, including intellectual property protections and any accrued payment obligations.

15. Personal Data and Privacy

15.1. We process personal information in connection with Course purchases, payment administration, account management, course delivery, customer support and our legal obligations.

15.2. Personal information will be handled in accordance with applicable data protection law and our Privacy Policy, which is made available through www.joesharp.com.

15.3. Payments may be processed through Stripe or another third party payment processor, which may process payment information in accordance with its own applicable privacy terms.

15.4. Where Course access is provided through a third party learning platform, certain account and usage information may be processed by that platform to enable delivery of the Course.

16. International Purchases

16.1. Our Courses are available for purchase by customers located in the United Kingdom and internationally, subject to any applicable legal, payment processing or platform restrictions.

16.2. Course content is principally developed from experience of operating businesses in the United Kingdom. Legal, financial, professional and regulatory requirements may differ in other countries.

16.3. If you are accessing a Course from outside the United Kingdom, you are responsible for independently assessing whether the information is suitable for your location and for complying with applicable local requirements.

16.4. We do not represent that any particular business strategy, regulatory process, professional requirement or commercial arrangement described within a Course will be suitable or lawful in every jurisdiction.

16.5. Nothing in these Terms excludes mandatory consumer protections that apply to you under the laws of your country of residence.

17. Complaints and Contact

17.1. If you have a question, complaint or difficulty accessing a Course, please contact us at joe@joesharp.com.

17.2. Please include your name, purchase email address, the Course purchased and a description of the issue so that we can investigate.

17.3. We will consider complaints reasonably and seek to resolve genuine issues in accordance with these Terms and applicable law.

17.4. You may also contact us by writing to Joe Sharp Media Limited, C/O Kingswood Allotts Limited, Sidings Court, Doncaster, South Yorkshire, DN4 5NU, England.

18. Changes to These Terms

18.1. We may update these Terms from time to time to reflect changes in our business, products, operating procedures or applicable law.

18.2. The Terms applicable to your purchase will ordinarily be those presented to you at the time the contract is entered into.

18.3. We will not retrospectively make material changes to an existing purchase in a way that unfairly removes contractual benefits or statutory rights.

18.4. The latest published version of these Terms will be available on our website.

19. Governing Law and Jurisdiction

19.1. These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply in your country of residence.

19.2. Where you purchase wholly or mainly for business purposes, the courts of England and Wales shall have exclusive jurisdiction over disputes arising from these Terms, except where applicable law requires otherwise.

19.3. Where you purchase as a consumer, nothing in this section removes any mandatory right you have to bring proceedings in the courts of your country of residence or to benefit from applicable consumer protections.

20. General Provisions

20.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent legally permitted.

20.2. Any failure or delay by us in enforcing a provision of these Terms does not automatically constitute a waiver of our right to enforce that provision subsequently.

20.3. These Terms, together with the relevant Course description and any applicable product-specific terms provided before purchase, form the agreement between you and the Company concerning your purchase.

20.4. Nothing in these Terms limits liability for any fraudulent statement or misrepresentation.

20.5. You may not transfer your Course access or contractual rights to another person without our prior written agreement, except where applicable law provides otherwise.

20.6. These Terms do not confer contractual rights on third parties under the Contracts (Rights of Third Parties) Act 1999, except where expressly stated otherwise.

1. About these Terms

These Terms and Conditions apply to the Clinic Buster Membership provided by Joe Sharp Media Limited, company number 17430344, whose registered office is at C/O Kingswood Allotts Limited, Sidings Court, Doncaster, South Yorkshire, England, DN4 5NU.

In these Terms, Joe Sharp Media Limited is referred to as “we”, “us” or “our”.

The person purchasing or participating in the Clinic Buster Membership is referred to as “you” or “your”.

By purchasing, subscribing to or participating in the Clinic Buster Membership, you agree to these Terms.

Clinic Buster is a professional clinical mentorship and education membership intended for clinicians and healthcare professionals purchasing the Membership wholly or mainly for purposes connected with their trade, business, craft or profession.

By joining Clinic Buster, you confirm that you are purchasing the Membership in a professional or business capacity and not as a consumer.

Your Membership will begin when your registration and payment have been accepted and will continue until cancelled or terminated in accordance with these Terms.

2. The Clinic Buster Membership

Clinic Buster is a clinical education and mentorship membership designed to help clinicians discuss cases, develop their clinical reasoning, improve their professional knowledge and obtain educational guidance when they feel stuck with a case.

Membership may include:

• Online group clinical mentorship calls, which we currently intend to provide approximately every two weeks.
• Discussion of clinical cases and case studies.
• Clinical education and mentorship from Joe Sharp and other Clinic Buster mentors.
• Access to a private Clinic Buster member community.
• The opportunity to submit questions and clinical scenarios for discussion.
• Access to resources, recordings, educational materials or other content that we may choose to make available.

The exact format, frequency, mentors, content and delivery of the Membership may change from time to time.

We may change the date or time of a call where reasonably necessary. We will endeavour to give members reasonable notice of any change.

Failure to attend a particular call does not entitle you to a refund or reduction in your Membership Fee.

3. Professional Membership

Clinic Buster is intended solely for clinicians and healthcare professionals using the Membership for their professional development.

You remain entirely responsible for ensuring that you are appropriately qualified, registered, insured and authorised to provide any healthcare services that you provide.

Membership of Clinic Buster does not constitute accreditation, certification, formal clinical supervision, regulatory approval or confirmation of clinical competence.

You are responsible for ensuring that anything you learn or implement through Clinic Buster falls within your own professional scope of practice.

4. Educational Purpose Only

Clinic Buster is a professional education and mentorship service.

Information, opinions, suggestions, discussions, demonstrations, resources and other content provided during calls, within the community or elsewhere as part of the Membership are provided for educational purposes only.

Nothing provided through Clinic Buster constitutes the provision of healthcare to any patient.

We do not establish a clinician and patient relationship with any patient discussed within Clinic Buster.

Neither Joe Sharp Media Limited nor any Clinic Buster mentor accepts responsibility for the assessment, diagnosis, treatment, management or outcome of any patient treated by a member.

5. Your Clinical Responsibility

You remain solely and entirely responsible for your own professional and clinical practice and for every patient under your care.

This includes responsibility for:

• Your assessment of each patient.
• Any diagnosis, differential diagnosis or clinical impression you make.
• Any treatment you provide or decide not to provide.
• Any clinical decision you make.
• Obtaining appropriate informed consent.
• Identifying contraindications, precautions and risks.
• Determining whether treatment is within your scope of practice.
• Referring a patient to another healthcare professional where appropriate.
• Seeking urgent or emergency medical assistance where appropriate.
• Your clinical documentation and record keeping.
• Compliance with your professional regulator, professional body, insurer, employer and applicable laws and professional standards.
• Determining whether any information discussed through Clinic Buster is appropriate to apply to an individual patient.

Any opinion expressed by a Clinic Buster mentor is necessarily based on the information presented to that mentor.

Unless expressly stated otherwise, the mentor will not have independently assessed or examined the patient and will not have access to the patient's complete medical or clinical history.

You must therefore exercise your own independent professional judgement before acting upon anything discussed through Clinic Buster.

You must not represent to a patient or any other person that Joe Sharp, Joe Sharp Media Limited, Clinic Buster or any Clinic Buster mentor has assessed, diagnosed or treated that patient, approved their treatment or accepted responsibility for their care.

6. No Responsibility for Patient Outcomes

To the fullest extent permitted by law, neither Joe Sharp Media Limited nor any Clinic Buster mentor accepts responsibility or liability for any clinical decision, treatment decision, diagnosis, referral decision or other professional action or omission made by a member following participation in Clinic Buster.

You are responsible for determining whether any technique, treatment, approach, opinion, suggestion or information discussed within the Membership is appropriate, safe, evidence informed and within your own professional scope of practice.

The fact that a particular approach, treatment, technique or clinical opinion is discussed by a mentor or another member does not amount to an instruction that you should use it with a particular patient.

Clinical outcomes cannot be guaranteed.

7. Patient Confidentiality

Patient confidentiality is a strict condition of Clinic Buster Membership.

You must not disclose information through Clinic Buster that identifies, or could reasonably enable another person to identify, an individual patient.

This applies to information shared:

• During live calls.
• Within the private community.
• Through posts or comments.
• In photographs or videos.
• In screenshots.
• In clinical notes, letters or reports.
• In imaging or investigation results.
• In direct messages associated with the Membership.
• In documents uploaded to the community.
• In any other material submitted or communicated through Clinic Buster.

Cases must be appropriately anonymised before being shared.

You must remove names, dates of birth, addresses, telephone numbers, email addresses, patient identification numbers and any other information that could reasonably identify the patient.

You are solely responsible for ensuring that your use and disclosure of patient information complies with applicable data protection law, patient confidentiality requirements, your professional obligations and any requirements imposed by your employer, organisation, professional body or regulator.

If you are uncertain whether information can safely and lawfully be shared, you must not share it.

We may immediately remove any content that we believe contains confidential, personal, identifiable or otherwise inappropriate patient information.

A serious or repeated breach of this section may result in immediate suspension or termination of your Membership.

8. Confidentiality Between Members

Clinical cases and professional matters discussed within Clinic Buster must be treated as confidential.

You must not disclose another member's case discussion, professional circumstances, questions, comments or other confidential information outside the Membership without their permission.

You must not screenshot, copy, record or redistribute conversations from the private community.

You must not make an audio or video recording of a Clinic Buster call without our prior written permission.

Where we provide recordings of calls, those recordings are provided solely for the use of authorised Clinic Buster members and must not be shared outside the Membership.

9. Community Standards

Clinic Buster is intended to provide a professional environment for clinical discussion, education and development.

Members must communicate professionally and respectfully.

You must not:

• Harass, abuse, intimidate or discriminate against another member.
• Share unlawful, defamatory, offensive or inappropriate material.
• Share confidential or identifiable patient information.
• Record or distribute private discussions without permission.
• Use the community primarily to solicit or promote your own products or services.
• Share another member's personal information without permission.
• Allow another person to access the Membership using your account.
• Share Membership content with non members.

We reserve the right to remove posts, comments or other material that we reasonably consider inappropriate.

Serious or repeated breaches may result in suspension or termination of Membership.

10. Membership Fee

The Clinic Buster Membership Fee is £45 per month, unless a different price is expressly stated and agreed at the time you join.

Payment will be collected through our nominated payment provider.

By subscribing, you authorise the recurring monthly collection of the Membership Fee using the payment method provided at checkout.

Your Membership will automatically continue on a monthly basis and the Membership Fee will continue to be collected until your Membership is cancelled or terminated.

You are responsible for ensuring that your payment information remains valid and up to date.

If payment cannot be collected when due, we may suspend your access to Clinic Buster until the outstanding amount has been paid.

11. Cancellation by You

There is no fixed minimum Membership period unless expressly stated and agreed when you join.

You may cancel your Membership at any time.

Cancellation will take effect at the end of your current paid Membership period.

You will continue to have access to the Membership until the end of that period.

Unless otherwise required by law, Membership Fees already paid are non refundable merely because you choose not to attend calls, participate in the community or otherwise use your Membership.

Once your Membership ends, your access to the private community, recordings, Membership content and other member resources may be removed.

12. Our Right to Suspend or Terminate Membership

We may suspend or terminate your Membership if you materially breach these Terms.

This includes:

• Sharing identifiable or confidential patient information.
• Breaching another member's confidentiality.
• Sharing Membership materials without permission.
• Recording calls without permission.
• Providing Membership access to another person.
• Behaving abusively or inappropriately towards another member or mentor.
• Using the Membership for unlawful purposes.
• Failing to pay Membership Fees when due.
• Infringing our intellectual property rights.
• Acting in a way that we reasonably consider could materially damage Clinic Buster, Joe Sharp Media Limited, its members, mentors or reputation.

Serious breaches may result in immediate termination.

Where Membership is terminated because of your breach of these Terms, we are not required to refund Membership Fees already paid, subject to applicable law.

13. Intellectual Property

All intellectual property rights in Clinic Buster and the materials provided as part of the Membership remain owned by Joe Sharp Media Limited or the relevant licensors.

This includes videos, call recordings, presentations, frameworks, templates, documents, training materials, graphics, written content and other resources.

Your Membership gives you a limited, personal, revocable, non exclusive and non transferable right to use these materials for your own professional development.

You must not copy, reproduce, sell, licence, publish, distribute, upload, share or otherwise make Membership materials available to another person without our prior written permission.

You must not use Clinic Buster materials to create or deliver a competing membership, course, training programme or commercial educational product.

No Clinic Buster call may be recorded by a member without our prior written permission.

14. Contributions From Members

When participating in calls or the community, you may contribute questions, opinions, experiences and anonymised case discussions.

You remain responsible for all information that you choose to contribute.

You must ensure that anything you contribute does not infringe another person's intellectual property rights, confidentiality, privacy or other legal rights.

You must not upload patient material unless you are legally entitled to do so and it has been appropriately anonymised in accordance with these Terms.

15. Availability of the Membership

We will use reasonable efforts to provide the Membership and its online services.

We cannot guarantee uninterrupted availability of calls, community platforms, recordings or other digital services.

Third party platforms may occasionally become unavailable or experience technical problems outside our control.

We may change the platform used to provide the Membership where reasonably necessary.

We may also make reasonable changes to mentors, call dates, call times, content or the method through which parts of the Membership are delivered.

16. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Subject to that, to the fullest extent permitted by law, we will not be responsible for losses arising from your clinical practice, your treatment or management of patients, decisions you make in relation to patients, your failure to comply with professional obligations or your reliance upon educational discussions within Clinic Buster.

We will not be liable for loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of goodwill, loss of data or any indirect or consequential loss arising from your Membership.

Our total liability arising out of or in connection with your Membership shall, to the fullest extent permitted by law, be limited to the Membership Fees paid by you to us during the six months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

17. No Guarantee of Results

We do not guarantee that participation in Clinic Buster will produce any particular clinical, professional, financial, career or business result.

Results depend upon numerous factors outside our control, including your qualifications, experience, knowledge, professional judgement, circumstances and implementation.

18. Privacy and Data Protection

We will process personal information relating to your Membership in accordance with our Privacy Policy.

You are responsible for ensuring that any information you submit through the Membership can lawfully be shared with us and other members.

The patient confidentiality requirements contained within these Terms apply in addition to your obligations under applicable data protection law and professional standards.

19. Changes to the Membership

We may make reasonable changes to Clinic Buster from time to time.

This may include changes to mentors, call schedules, platforms, resources, content and the way in which the Membership is delivered.

We may also update these Terms where reasonably necessary, including to reflect changes to the Membership, our business or applicable law.

Where a change materially affects existing members, we will take reasonable steps to notify them.

20. Entire Agreement

These Terms constitute the agreement between you and Joe Sharp Media Limited concerning your Clinic Buster Membership and supersede previous discussions, statements or representations relating to the Membership except where expressly incorporated into these Terms.

21. Third Party Rights

Unless otherwise expressly provided in these Terms, a person who is not a party to these Terms has no right to enforce them.

22. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any applicable mandatory legal requirements.

23. Contact Details

Clinic Buster is operated by: